SmileHubb Policies & Terms

Deposits & Refunds

A non-refundable deposit is required to secure your appointment.
Please note that deposits are non-refundable and refunds are not provided under any circumstances.

Arrival & Late Appointments

Please arrive on time for your appointment to avoid late fees and to ensure your treatment can begin as scheduled.

Payments

Any remaining balance must be paid in cash before the start of your appointment.
If the remaining balance is not paid in cash and a bank transfer is required, an additional £10 bank transfer fee will apply.

Out-of-Hours Appointments

Appointments outside normal opening hours are available for an additional £15 fee.

This applies to appointments booked before opening times or after closing times. Please select the relevant add-on when making your booking.

Guests

No guests are permitted unless this has been agreed with SmileHubb in advance.

Rescheduling

Please provide at least 48 hours’ notice if you need to reschedule your appointment.

Last-Minute Appointments

For last-minute appointment availability, please contact SmileHubb directly.

Pre-Treatment Guidance

Before your appointment:

Please brush your teeth thoroughly.
Where possible, avoid eating for approximately one hour before your appointment.

Post-Treatment Guidance

After your appointment:

Avoid coloured foods and drinks.
Follow a “white diet” for at least 24–48 hours.
Avoid tobacco products.
If you generally experience sensitive teeth, avoid foods and drinks that are particularly hot or cold.